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vChat will help you connect and answer all questions of your customer in real time.
You may answer all questions of your customer from vChat Dashboard.
Anyone may begin to chat from your website
vChat is always ready for your customers
Customers may start a chat talk anytime they surf your website..
Attract more visitors to your website.
The automatically inviting feature help customer know that you are always ready to support when they get a trouble..
Receive feedback from customers.
Through vChat, you may collect all feedbacks and comments of your customers on your product as well as customers..
Focusing on reply speed
Notice instantly when receiving any new messages from customers to help Consultant reply customer ‘s anwers by fastest speed.
Using the library of sample answer.
Solving the same cases of the clients by using the library of sample answer in order to help the staff save the time of chat as much as possible..
Supporting customer even if leaving the room.
vChat applications on many platforms such as Windows, Mac OS, iOS, Android allow Consultant to support customers anytime and anywhere..
Monitoring the performance of staff about assisting the customers.
Notice instantly when receiving any new messages from customers to help Consultant reply customer ‘s anwers by fastest speed.
Establish and manage your supporting group.
Create a number of department and add customer care staff into each department to have the best customer service.
Receiving reports by each index group.
Use detailed vChat reports to measure your customer service and performance improvements..
Support timely when customers need you
Help your website visitors when they need it and point out them in the right direction..
Most cases are resolved through vChat
With unlimited content, sending pictures and chatting online help 95% of cases be resolved through vChat and guests are satisfied..
Help more customers in the same time.
Do not waste your business opportunity by letting customers wait on the phone or email. Chat allows you to support multiple clients at the same time.
Customers buy more after chatting.
Statistics from chat show that customers who are cared scrupulously will buy more when they have more confidence in the website..
Reach the precise target customers
Instead of reaching all customers, vChat will automatically send the message to potential customers according to the content that best suits their interests..
Increase the conversion rate from potential buyers into real buyers.
Actively reach out to your potential customers on the website and advise them on the best products..
Easy to install only one time.
Take 5 minutes to install vChat and you get the benefits from vChat right away..
Save your money
An employee can care for up to 10 customers through vChat versus one customer over the phone..
Chat anytime, anywhere.
Even if you are not in the office, you can still keep connected with your customers through the mobile application..
Using vChat with a free 30-day trial
