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Actively chat invitation

Attract more customers.

With vChat, you are possible to actively approach and start conversations with customers, even before they ask questions..


This becomes even easier when vChat allows you to customize other behaviors to auto-new chat clients..

Customer list

Monitor and control visitors behavior on the website.

From the vChat Dashboard, you can see all the active customers on your website, and their information such as: Where are they from? what products they see ? ...? Therefore, you can select the most potential customers to actively consult..

Chat anytime and anywhere.

Stay connected with customers even when leaving the office

Do not worry about missing customers on a weekly trip or just leaving the office for a few hours. With web, PC, Android, iOS versions, you can connect continuously and chat with the guests anytime.

Customer contract management

Receive customer information via SMS / Email

Even if you do not have enough time to chat to support customer, offline mode of vChat will allow you to receive the information left by SMS and Email to be able to contact as soon as you are free..

Customize the chat window

Create a chat window in your own style.

Each website has its own unique style, and vChat is designed to fit all website interfaces, you can completely select and change.

Easy integration

Quickly install vChat

The installation of vChat for the website is extremely simple and fast. Only 5 minutes after registering a vChat account, you can chat with customers on the website.

Statistics.

Intelligent management of service quality.

Improve the quality of supporting service through reports, statistics on indicators such as the total number of chats, the number of messages, support time, etc. Therefore, help you improve your quality of customer care..

  • Total number of chat.
  • Total number of messages.

Integration with application store.

Integrate the helpful applications on the vChat Store.

VChat Store - Introducing the best online management and marketing solutions for your business

And more features...

  • Using Customer information feature to have information of your clients like the name, telephone number, email, even to Facebook account, Google Plus.

    Customer information.
  • File sharing

    vChat not only allows to send pictures but also can send other file formats very easily and quickly.

  • Chat history

    You can review all conversations with customers in about 6 months.

  • Review from customers.

    Gathering customer feedback on quality of customer support can help you improve your service better.

  • Ask address

    You can ask for the exact location of the customer so that you can support the advice or shipping the goods accurately.

  • Sample answers

    Shorten the support time with the sample answer library which you customize.

Using vChat with a free 30-day trial

TẠO KHUNG CHAT MIỄN PHÍ

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